What makes us different

We are known for taking 3am and 5am calls and being first on the scene to your insurance needs.
We take pride in being there when you need us.

our 3 step Insurance process

Insurance CONSULTATION

We can come to you and we can gather information by phone or email - whichever is easiest for you. We take time to understand your business operations, determine your needs and document all coverage concerns.

We have Experience

​One of our experienced staff will compile all of the data into our system and seek out the best coverage and with the most affordable competitive pricing.

We present to you

​Once all of the pricing and coverage has been reviewed and generated into a proposal we will present to you the client however it is convenient for you.

Our Insurance Strategy
At KLB we pride ourselves in partnering with organizations and entities who help to improve ​regulations and laws for businesses like yours.

As an industry leader, our experience lends itself to your business insurance needs. KLB Insurance has focused on hospitality and tribal entities for 25+ years.
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Learn more about our process and how we can help safeguard your company.
YEARS IN BUSINESS
TEAM MEMBERS
HAPPY CLIENTS
BILLION DOLLARS INSURABLE VALUES MANAGED

What our clients are saying about KLB

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​Lord Fletcher's Old Lake Lodge has been with KLB insurance for over 8 years and I have had the pleasure of working with Kim Brown throughout all of those 8 years.  When I call or email her with a question she is quick to respond and her rates are some of the best that you will ever find. Claims are handled quickly and efficiently. I highly recommend KLB insurance.

Tom Emer

Owner/Operator
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Lord Fletcher's Old Lake Lodge

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​My business partners and I at LUSH love working with Kim and the team.  They are incredibly knowledgeable and really looked out for our interests — helping us keep costs down, refusing to oversell us products we didn’t need, while making sure we were fully protected.  They are a great, down-to-earth, mother-and-daughter team that really understands small business, because they are one themselves!  

Ken Darling

Owner, President and CEO
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LUSH

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​When the pipe broke and flooded the club, Kim was there for us.  Literally wading in ankle deep water with me.  She worked hard from the first phone call, through the rebuild and a grand re-opening.  She is capable, committed and attentive.  Kim is, without a doubt, one of the best brokers you will ever meet.

Carol L Miller

Director of Operations
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15 Glenwood LLC, Morrisey's, The Seville and Savoy Pizza

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​I was having a hard time dealing with insurance companies until I met Kim Brown. She was prompt, courteous, responsive, and a pleasure to work with. Everything our previous company was NOT! And the best part is that she saved us tens of thousands of dollars immediately! If you are not with Kim Brown, you are paying too much for too little!

DEEPAK NATH

Owner
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​Nath Companies, Pourhouse, The Exchange/Alibi Lounge, Lumber Exchange Event Center 

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The Minnesota Licensed Beverage Association and KLB Insurance Services have enjoyed a great relationship for over a decade.  KLB's staff is professional, attentive and clearly has the best interests of their clients in the hospitality industry at stake.  They are proud Gold Members and trusted partners of the MLBA.  Thank you KLB Insurance Services for all you do to support the hospitality industry!

Tony Chesak​​

Executive Director
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Minnesota Licensed Beverage Association

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KLB Insurance has always been there when we need them… whether it be to ask a pertinent question on the ‘What ifs?’ that sometimes face our business. Kim L. Brown has been our agent of record since 1990 while she was working with another agency; we were so proud when she ventured out on her own with KLB Insurance and we will be with her as our “Friend” as well as the best Insurance Agent we have ever dealt with.  Whether just questions, a small claim, or  large claim she still shops our insurance needs and comes in within budget! 
Great team we have become!

Rick Anderson

CEO
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Fortune Bay Resort Casino

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I partnered with KLB Insurance in 2020. KLB is more than an insurance company. Owner, Kim Brown, immediately exceeded all my expectations. Her personal attention to my business has evolved into a professional relationship on all levels. Kim Brown and her staff definitely put customer service first and is always available with an immediate response. In addition to our insurance needs, her knowledge of the hospitality industry is invaluable. 
Kim has provided my business with resources beyond the scope of insurance. She has kept me up to date with governmental issues as it relates to my business and has helped me navigate during these concerning and ever-changing times."

Alissa S. Horan

Owner
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Sawmill Saloon & Restaurant

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KLB Insurance is consistent and reliable as the After Midnight Group’s full service insurance agent. KLB presents us with the best policies and prices possible, while always having our best interests in mind. They not only responded quickly and professionally, to an questions we may have, but were proactive in their service. They truly know the industry and are a great resource to AMC.

Anne Loff

Owner
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​The After Midnight Group

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